We understand your time is valuable. And so is ours. Out of respect for our staff and clients, we request you give us at least 24 hours notice should you need to cancel an appointment.

A cancellation or request to reschedule made less than 24 hours in advance may result in a cancellation fee. The amount charged will be equal to 20% of the booked services.

Should you arrive more than 30 minutes late for your appointment, we cannot guarantee that we will provide the service. If we cannot accommodate you, the same cancellation fee will be charged. We will try our best to reschedule your appointment for another time that suits you.

We realize that emergencies occur.  In case of a true, unforeseen, and unavoidable emergency, a cancellation fee will not be charged.